Implementing Microsoft SCSM and Cierson Portal

Implementing Microsoft SCSM and Cierson Portal

This session will provide an overview of Surrey School District’s implementation of Microsoft System Centre Service Manager (SCSM) and the Cireson Portal. The session will walk through our project goals, decisions and planning; review the key system setup and configurations items; and discuss lessons learned and our next steps. The session will include a demonstration of our redesigned Service Desk Portal.